| REGISTER |
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How to register my Tabbisocks ? |
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Do I have to register to shop online? | |
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How can I change my account information? | |
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I forgot my password. | |
| ORDER |
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How will I know my order is accepted? |
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How can I change or cancel order. | |
| SHIPPING |
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Ship to the U.S and U.S Territories |
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Ship to Canada. | |
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International Ship (Excluding Canada.) | |
| PAYMENT |
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Payment options. |
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When will my credit card be charged? | |
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Will I be charged Tax? | |
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What if my credit card is declined? | |
| RETURNS |
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What is Tabbisocks return policy ? |
| CONTACT |
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How can I reach you ? |
| WHOLESALE |
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Can I purchase Tabbisocks for my stores and boutiques ? |
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| REGISTER |
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How to register my Tabbisocks ? |
| To register my Tabbisocks, please click here | ||
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Do I have to register to shop online? | |
| Yes, you must create Tabbisocks account in order to make online purchase. Registration process is easy and FREE |
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How can I change my account information? | |
| You can modify your profile from my Tabbisocks > Edit my profile | ||
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I forgot my password. | |
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Click here and enter your e-mail address when you created your Tabbisocks account. |
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| ORDER |
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How will I know my order is accepted? |
| After “Submit Order”, you will receive an order confirmation via e-mail you provided us when you order. You also can check your order status from my Tabbisocks > order history | ||
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How can I change or cancel my order ? | |
| Please contact info@tabbisocks.com within 12 hours. |
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| SHIPPING |
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Ship to the U.S and U.S Territories |
| Tabbisocks ships to all 50 United States, and U.S Territories, where is American Samoa, Guam, Puerto Rico, and the U.S. Virgin Islands. |
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| U.S Domestic shipping charge is $5.95 flat rate. | ||
| Free shipping on orders over $50.00. | ||
| Standard Shipping | ||
| Standard delivery usually arrives within 5-8 business days, but may take up to 10 business days from the shipped date, excluding holidays. Express shipping is not available. |
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Ship to Canada. | |
| Orders shipped to Canada will be charged a standard delivery charge of $20.00 (USD) Customers are responsible for paying all duties, taxes and other fees assessed by the Canadian government. |
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| Orders sent to Alberta, Manitoba, Newfoundland and Labrador, Nova Scotia, Ontario, British Columbia, New Brunswick, Prince Edward Island and Saskatchewan will be shipped via UPS and are generally received within 7-14 business days from the date of shipment. | ||
| Orders shipped to the Northwest Territories, Yukon and Nunavut will ship via United States Postal Service and are generally received within 7-14 business days from the date of shipment. | ||
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International Ship (Excluding Canada.) | |
| International standard delivery usually arrives within 5-10 business days, but may take up to 12 business days from the shipped date, excluding holidays. |
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Please note:International shipments may be subject to import taxes, duties and |
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| PAYMENT |
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Payment options. |
| Tabbisocks online shop accepts following Credit Cards. Visa Master, American Express Discover |
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When will my credit card be charged? | |
| Your credit card will be charged once your order is processed to be shipped. |
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Will I be charged sales tax? | |
| We collect 9.25% of sales tax for deliveries to California. | ||
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What if my credit card is declined ? | |
| You will receive an error message immediately if there is a problem with processing your credit card. You'll have the opportunity to enter a new card number if this happens. |
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| RETURNS |
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What is Tabbisocks return policy? |
| Please inspect your merchandise carefully upon delivery. We accept returns of defective merchandise (only). Requests for return must be made within ten (10) days of the receipt date in written form which includes style number, color, quantity and the reason for return. Please e-mail your request toreturn@tabbisocks.com or fax to #408-557-0324 |
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| The customer is responsible for all shipping fees. Only when tabbisocks issues an official RMA number, return goods will be accepted. Any returned package without our RMA number will be refused. | ||
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| CONTACT |
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How can I reach you ? |
| Please click here and fill out the form of your inquiry. We will normally response you within 36 hours. |
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| WHOLESALE |
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Can I purchase Tabbisocks for my stores and boutiques ? |
| Yes. Wholesale is only for Retailers. Please contact wholesale@tabbisocks.com |
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tabbisocks :: CUSTOMER SERVICE
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